National Pharmaceutical Regulatory Agency QUEST 3+ System

 Introducing the QUEST 3+ System for Healthcare Product Verification

What is the QUEST 3+ System?

The QUEST 3+ System (Quest Electronic Submission) is an online platform developed by the National Pharmaceutical Regulatory Agency (NPRA), Ministry of Health Malaysia, designed to manage the registration, licensing, and tracking of healthcare products. It ensures all pharmaceutical, cosmetic, and health-related products meet Malaysia’s safety, quality, and regulatory standards before being imported, exported, or distributed.

Purpose of the QUEST 3+ System

The QUEST 3+ System provides a secure and transparent digital environment that allows users to:

  • Verify the legitimacy of healthcare and pharmaceutical products.

  • Submit applications for product registration and import/export permits.

  • Check the status and validity of product licenses issued by NPRA.

  • Ensure compliance with national health regulations to protect consumers and the healthcare industry.

Amber Courier’s Role

As a Licensed Customs Agent and IATA Cargo Member, Amber Courier Sdn. Bhd. works closely with NPRA and relevant authorities to facilitate safe and compliant import/export of healthcare products. Our team assists clients in:

  • Submitting and managing QUEST 3+ applications.

  • Verifying product registration and licensing status.

  • Coordinating customs clearance for pharmaceutical shipments.

  • Ensuring compliance with all Ministry of Health and NPRA requirements.

Benefits of Using QUEST 3+ with Amber Courier

✅ Enhanced compliance and regulatory accuracy.
✅ Streamlined documentation and permit application process.
✅ Faster product verification and shipment clearance.
✅ Reduced risk of non-compliance or shipment delay.
✅ Expert guidance from Amber’s experienced compliance specialists.

Your Trusted Partner in Pharmaceutical Compliance

At Amber Courier, we are committed to ensuring that all healthcare and pharmaceutical products transported through our network comply fully with NPRA and MOH standards. Through the QUEST 3+ System, we help clients maintain transparency, safety, and confidence in their product movement across Malaysia and international borders.

  • The search result displayed is only applicable on the date and time at which the search was conducted. (Hasil carian yang dipaparkan hanya terpakai pada tarikh dan masa apabila carian dijalankan.)
  • The product/cosmetic under NPRA regulatory control status is subject to changes according to regulatory updates/needs. (Produk / kosmetik di bawah status kawalan kawal selia NPRA tertakluk kepada perubahan mengikut kemas kini peraturan / keperluan.)
  • Attachments available are only for products registered using the QUEST3+ system (starting 2017). (Lampiran tersedia hanya untuk produk yang didaftarkan menggunakan sistem QUEST3+ (mulai 2017).)
  • For products/cosmetics registered before using the QUEST3+ system, the attachment may display as RESULT NOT FOUND or may not be available / displayed. (Untuk produk / kosmetik yang didaftarkan sebelum penggunaan sistem QUEST3+, hasil carian akan memaparkan sebagai RESULT NOT FOUND atau tidak tersedia / dipaparkan.)

AMBER COURIER SDN BHD started its operation in Sarawak at 2002 and is one of the leading Malaysia Domestic Express Delivery logistics Companies that provide business-to-business and door-to-door delivery services. It has a strong network connection with more than 4 branches which are Kuching, Sibu, Bintulu, Miri, and an express center just within East Malaysia. As a Licensed customs agent and freight forwarder, Amber has expanded its services to deal with air and sea freights, Containerization, Road Haulage, custom broker, and a range of services internationally and in Malaysia.

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